Fairy Craft

frequently asked
questions ( FAQs)

Discover handmade embroidered hoodies, portraits, and pillowcases made with love in Merseyside.

 We recommend clear, high-quality photos with good lighting that show your pet’s face and features. Close-ups work best to capture all the details.

Once you approve your embroidery preview, your item is carefully crafted and usually delivered within 4–5 days.

Yes! We provide a detailed embroidery preview for your approval, and you can suggest minor changes to ensure it looks perfect.

 We offer a variety of items, including cushions, hoodies, frames, and keepsakes, all embroidered with your pet’s portrait.

Our products are made with high-quality materials and stitching, ensuring your keepsake lasts for many years.

Absolutely! Our personalised embroidered items make thoughtful, heartfelt gifts for any pet lover.

 Yes! We can create beautiful embroidery for dogs, cats, rabbits, birds, or any beloved pet.

All our embroidery is hand and machine crafted in Merseyside with care, attention to detail, and love for pets.

 Yes, you can! Whether it’s one item or several, each piece will be made with the same attention to detail and quality.

Your satisfaction is important to us. We work closely with you at the preview stage to ensure your design meets your expectations. If there’s ever an issue, we’ll do our best to make it right.

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